Shell77 respects every player's privacy. This document clearly explains how we collect, use, store, and protect your personal information while you use our online casino platform.
All your personal data and financial information is protected with 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia.
Your personal information will not be sold, rented, or shared with third parties for marketing purposes without your consent. Your privacy is not for sale.
You have the right to access, correct, or request deletion of your personal data at any time via your account settings or by contacting our support team.
The shell77 privacy policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and all related regulations currently in force, ensuring your data is managed in accordance with local legal requirements.
Your data is stored on servers equipped with multi-layer access controls, continuous security monitoring, and regular backups to ensure the integrity and security of your information at all times.
Our Commitment: Shell77 is committed to protecting your privacy and personal data. This policy transparently explains our privacy practices so you can make informed decisions about the information you share with us.
During registration and use of the shell77 platform, we collect several categories of personal information to ensure our services run smoothly, securely, and in compliance with applicable legal requirements.
This is information you enter directly when interacting with our platform:
| Data Category | Data Examples | Primary Purpose |
|---|---|---|
| Personal Identity | Full name, date of birth, identity card number | Account verification & KYC |
| Contact Information | Email address, phone number, residential address | Communication & verification |
| Financial Information | Bank account number, digital wallet information | Deposit & withdrawal processing |
| Verification Documents | MyKad copy, proof of address, selfie photo | AML & KYC Compliance |
When you use the shell77 platform, our systems automatically record certain technical information for security and service improvement purposes:
Shell77 uses collected information solely for legitimate, clearly stated purposes. We will not use your data for any other purpose without first obtaining your consent.
We may use aggregated and anonymized data for internal analytics, business reporting, and market research purposes. Such data cannot be used to identify you as an individual.
Shell77 does not sell or rent your personal data to any third party for marketing purposes. However, in certain limited situations, we may need to share your information with the following parties:
We work with carefully selected service providers to support platform operations, including payment gateway providers, identity verification service providers, data analytics companies, and cloud hosting providers. All third parties are bound by strict data protection agreements and are only permitted to use your data for specified purposes.
Shell77 will disclose your personal information to the relevant authorities when required by law, court order, or regulatory body directive. This includes financial crime investigations, money laundering cases, or any reporting requirements stipulated by Malaysian authorities.
In the event of any corporate restructuring, merger, or acquisition, player personal data may be transferred to the new entity. In such situations, we will ensure that an equivalent privacy policy is maintained and players will be notified in advance.
Protecting your personal data and financial information is shell77's top priority. We implement a range of industry-standard security measures to ensure your information is always safeguarded against unauthorized access, disclosure, alteration, or destruction.
All data transmitted between your device and our servers is encrypted using the latest TLS protocol.
2FA is available for all player accounts to add an extra layer of security during login.
A 24/7 monitoring system detects suspicious activity in real time and responds immediately.
Your data is automatically backed up to a secure location to prevent loss due to technical disruptions.
While we take all reasonable precautions, no security system can be guaranteed 100% safe. You are also responsible for keeping your account password secure and not sharing your login credentials with anyone.
The shell77 platform uses cookies and similar tracking technologies to enhance the user experience, maintain login sessions, and analyze our platform's usage patterns.
You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality and experience of the shell77 platform.
As a shell77 platform user, you have certain rights regarding your personal data under Malaysia's Personal Data Protection Act 2010. We fully respect these rights and provide accessible channels for you to exercise them:
You have the right to request a copy of all personal data we hold about you.
You may request correction of any inaccurate or incomplete data at any time.
You may request deletion of your personal data, subject to applicable legal retention requirements.
You may object to the processing of your data for specific purposes such as marketing communications.
You may request your data in a machine-readable format for transfer to another service.
You may request restriction of data processing in certain situations while a dispute is being resolved.
To exercise any of the rights above, please contact the shell77 support team via live chat or email. We will process your request within 30 business days from the date of receipt.
Shell77 retains your personal data for as long as necessary to fulfill the purposes stated in this policy, or for as long as required by applicable laws and regulations. In general:
Once the designated retention period has ended, your data will be securely deleted or anonymized in accordance with established procedures.
Shell77 does not provide services to individuals under the age of 18. We do not knowingly collect personal data from children. Should we discover that a child's personal data has been collected without our knowledge, we will take immediate steps to delete that information and close the relevant account.
Parents and guardians are encouraged to monitor their children's online activities and use appropriate parental control software to prevent unauthorized access to online gambling platforms.
Shell77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use. Any significant changes will be communicated to you via in-account notifications or your registered email address.
The "Last Updated" date shown at the top of this page will always be revised to reflect the latest version of this policy. We encourage you to review this page periodically to stay informed about how we protect your privacy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us through the following channels: